Your Questions, Answered.

Where do we start?

Start by submitting an enquiry form with a few details about your business. From there, we’ll review your enquiry and organise a call to talk through what you need and how we can support you.

Do I need everything at once?

Not at all. Every project is shaped around your business. Some clients start with strategy, others move straight into branding or website design. We’ll guide you on what makes the most sense.

Do you offer set packages?

No—every project is tailored. We take the time to understand your business, then build out what’s needed, whether that’s a single service or a more comprehensive brand, website, and marketing project.

How long does a project take?

Timelines vary depending on the scope of work. Smaller projects may take a few weeks, while full brand and website projects take longer. We’ll outline clear timelines before anything begins.

Will I be able to manage my website myself?

Yes. All websites are built to be easy to manage, and you’ll be guided through how to update and maintain your site confidently.

Do you work with clients outside of Coffs Harbour?

Yes. While the studio is based in Urunga on the NSW Mid North Coast, we work with businesses across Australia. Location doesn’t impact the outcome—everything is designed to work seamlessly, wherever you’re based.

Do you offer ongoing support?

Yes. Ongoing support is available for marketing, content, and updates—so your brand continues to stay aligned as your business grows.

Is the initial call free?

Yes. The initial call is a no-obligation conversation—an opportunity to ask questions, understand the process, and see if we’re the right fit.