A comment I hear all the time from business owners is: “I can’t make any updates to my website.”

It’s frustrating when your website doesn’t give you control. Choosing the right website designer isn’t just about aesthetics — it’s about creating a site that works for your business and makes your life easier. Asking the right questions upfront can save time, money, and stress later.

Here are 10 essential questions to ask your potential designer:

1. Can I Update My Website Myself?

Your website should never feel out of reach. Ask if you’ll be able to make changes to text, images, or pages on your own. A designer who builds with usability in mind will make this simple.

2. Do You Provide Training or a Handover Session?

Even the most user-friendly websites can feel overwhelming at first. Check whether a handover session is included so you can confidently manage your site once it’s live.

3. Which Platform Do You Recommend and Why?

Squarespace, Shopify, and WordPress all have different levels of flexibility. Make sure the platform aligns with your comfort level and business goals.

4. How Do You Handle Ongoing Support?

Websites aren’t static. Ask how support works after launch — whether small updates are included and what costs extra.

5. Can I See Examples of Your Previous Work?

Looking at past websites gives you insight into both design style and functionality. Ask how clients find managing their sites after handover.

6. How Do You Approach SEO?

A website isn’t useful if people can’t find it. Ask whether basic SEO setup is included and how your site will be optimised for search engines.

7. What’s Your Design Process?

Understand the steps your designer takes from concept to launch. Knowing the process ensures there are no surprises and keeps the project running smoothly.

8. How Long Will the Project Take?

Clarify the expected timeline for design, revisions, and launch so you can plan your business needs around it.

9. What’s Included in the Price?

Be clear about what you’re paying for. Are hosting, updates, or additional features included? Knowing this upfront avoids unexpected costs.

10. How Will You Ensure the Website Reflects My Brand?

Your website should tell your story and connect with your ideal clients. Ask how the designer ensures the design, messaging, and visuals truly align with your brand and business goals.

Choosing the right website designer is about more than just a pretty website. It’s about control, clarity, and support — making sure your website works for your business, not the other way around.

Contact us for a free consultation to learn more about your brand and the best solution for your business.

How to Choose the Right Website Designer